Fuel cards allow you and your employees to pay for fuel seamlessly and securely, like your credit card. The difference is that you have a consolidated tax-accepted invoice and do not need to pay anything until the end of the week. A wide range of fuel cards are available to fit your specific needs; whether you travel up and down the motorways and need access to service stations or are a local tradesperson who also uses supermarket stations, you will find the card for your business needs.

No. You can apply for a fuel card as an individual to save money on your everyday car use.

Fuel cards work like a bank or store card, but do not have a chip. They do have a magnetic strip on the reverse however, which allows fuel card providers to capture the data on the card’s usage, while a PIN number provides a unique validation method.

Most of our fuel cards are PIN-protected and are a much safer payment method than cash. Moreover, some cards allow you to set fuel alerts to notify you of suspicious transactions.

Whether you are an individual, an employee or a company, fuel cards are a simple and very effective way to save money when you fill up. There are many different options and our dedicated account managers will make sure you get the card the best for you.

By using a fuel card, you pay a discounted price (fixed weekly) when you fill up, rather than what it says at the pump. This discounted price is secured by the card supplier, because they buy fuel in bulk and passed on to you whenever you use your card.

This is a common misconception and our most frequently asked question. Yes, you can have a fuel card without a business. Simply type N/A in the company fields upon application or let a team member know during the process.

Every fuel card has a set of network of sites where it can be used, but some cards can be used across multiple networks. Fuel card networks can provide local, national or international coverage depending on your requirements.

This depends on the card you hold. Each supplier provides this service through its portals, allowing you to securely access and download your invoice. If you have any issues contacting them, please email us at help@fuelq.co.uk.

Yes, you can! We recommend enquiring through FuelQ®️ to see what offers may be available.

Your card should be secure and, only be accepted for the specific registration number or name allotted to it. However, you should contact your card issuer immediately you notice your card is missing. They will be able to cancel the old card and issue you with a replacement card.

Not at all! It is quite the opposite. No more searching for receipts or worrying that you’ve lost it. Head to your card issuer’s portal and download all invoices. All systems are HMRC compliant, making it easier than ever.

Simply, they can not be used for vehicles they are not assigned to. Unusual purchases are also flagged quickly and easily.

Yes, we have cards that are specific for vans and loaders. Our team will help you discover the fuel card specific for you and your circumstances.

No, our team specialise in making sure your solution is correct for your circumstances. Not only that, we will make it as simple as possible so you do not have to log in to numerous systems.

Your data is treated in compliance with the ICO rules on data and is only shared with our suppliers and partners to provide you with a fuel card.

We are genuinely sorry that your experience fell short of your expectations. First, we recommend contacting the supplier, as they can investigate and provide a satisfactory resolution. If you have exhausted this option, please email help@fuelq.co.uk with the full details of your complaint and communication with our suppliers so we can thoroughly investigate the matter.